We had problems verfiying your account. Possible reasons include:
- You mistyped your username/password. Remember these are case sensitive.
- Your account has expired due to the expiration of your current credit card/check payment.
- Your sponsor has cut you off. If this is the case
you can subscribe independantly to the service.
Return to Barchart.com.
Barchart.com can also be reached by phone (800)-238-5814 or (312)-554-8122 between the hours of
9:00am and 6:00pm C.S.T. and by fax (312)-939-4135.
Possible Solution
If you believe you entered in your username and password correctly you may want to try
clearing out your disk and memory cache incase they have an incorrect password stored on
your system.
Internet Explorer 5.x
For Internet Explorer 5.x browsers follow the instructions below.
1: Click on "Tools" of the top menu toolbar.
2: Go down the menu and click on " internet options".
3: Then Click on "delete files" from the "temporary internet files" selection in the middle of the page.
4: Then click on "settings".
Internet Explorer 4.x
For Internet Explorer 4.x browsers follow the instructions below.
1: Click on "view" of the top menu toolbar.
2: Go down the menu and click on " internet options".
3: Then Click on "delete files" from the "temporary internet files" selection in the middle of the page.
4: Then click on "settings".
Netscape 4.x
For Netscape Browsers follow the instructions below.
1: Click on "edit" of the top menu toolbar.
2: Click on "Preferences" on the pull down menu.
3: Double Click on "Advanced" on the left hand side frame.
4: Click on the word "cache" that appears.
5: Clear out "Memory Cache" and "Disk Cache".
